• Balanced Scorecard

• Over 80% of large U.S. companies are looking at a Balanced Scorecard initiative. Acorn Systems feeds a company's Balanced Scorecard with the accurate cost and net profit information required to make balanced decisions.
  
  It is only through the integration of all critical decision criteria, including profit analysis, that a balanced decision can be made. For instance, you may be ready to take action to improve customer satisfaction with a target customer. But before you spend one more marketing dollar, you must understand the profitability (or unprofitability) of that customer.

• Acorn supports your Balanced Scorecard initiatives by providing:

• • Metric reports, such as pounds per minute or manhours per process
• • Trend reports
• • Actuals to Benchmark reports
• • Actuals to Company Average reports
• Acorn's web-based solution offers secure access across the enterprise. This gives initiative owners and executives real-time metric and profit information at any level of reporting granularity.

• Related Resources

• A Balanced Scorecard Approach to Measure Customer Profitability
• By Robert S. Kaplan, Harvard Business School Working Knowledge Article
• Customer profitability metrics provide a link, otherwise missing, between customer success and improved financial performance. In this article, professor and Balanced Scorecard guru Robert S. Kaplan introduces BSC Customer Profitability Metrics. From Balanced Scorecard Report.
• » Read Whitepaper

Acorn Systems Provides: Balanced Scorecard Metrics and Balanced Scorecard software

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