Financial Services Business Value

Initiatives

• Product Profitability
• Customer Segment Profitability
• Channel, Segment Profitability
• IT and Shared Services Costing and Chargeback
• Pricing and product/service/channel operational decisions
• Activity-Based Costing
• Product unit costing
• Operational Efficiency - process changes, benchmarking, and capacity utilization
• Branch or organizational profitability

Business Value

Better customer/product costing and profitability management through insight into
NET profitability Accurate cost-to-serve analysis provides insight for
• True cost of value-add and non-value-add services
• True cost of targeted campaigns
• Product rationalization
• Increasing profitable customers/products and decreasing those that are unprofitable
• More effective pricing
• Enhanced line of business performance

Better decision support
• Cost transparency
• Capacity and resource management
• Better reporting and dashboards

More effective operations
• Understand process costs
• Accurately measure performance and efficiency
• See how to mitigate operational risk
• Effective capacity utilization, required staffing levels

How Financial Service Companies use Acorn solutions

Financial
• Financial Management and Decision Support
• Cost Allocation
• ABC/M

Operational
• Operational Performance/Efficiency
• Supply Chain Costing and Efficiencies
• Process Modeling and Costing
• Capacity Planning & Staffing Models

Strategic
• Corporate Performance Management
• Profitability Measurement and Enhancement
• Customer Profitability/ Customer Segmentation
• Channel Profitability & Costs
• Product Profitability & Costs
• Order & Line Item Profitability & Costs
• Customer Pricing & Contract Renegotiation

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For the first time we had a picture of our customer base - people began to realize that a million dollars of revenue doesn't necessarily go far when you factor in every service and employee that touches that account.
Craig Coit CFO, Aon Risk Services

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Quick Links: Growing Revenues Profitably I Reducing Costs I Improving Operational Efficiencies I Retail I Consumer Products
Manufacturing I Distribution and Logistics I Customer profitability I Product profitability I Vendor profitability